Capcana Hotel Jardins São Paulo | São Paulo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Alameda Santos, 484, São Paulo, Brazil, 01418-000

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Triple Room

Max:

3 persons

280 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

195 sq. feet

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Premium Suite

Max:

3 persons

615 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

São Paulo 1.1 mi

Airports

Congonhas (CGH) 4.9 mi

Guarulhos (GRU) 19.4 mi

Metro stations

Brigadeiro700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

BRL 35 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Valet parking
Room service
Housekeeping
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Spa & wellness center
Facial
Treatment room
Beauty treatment
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Alameda Santos, 484, São Paulo, Brazil, 01418-000

Map view

street view

Alameda Santos, 484, São Paulo, Brazil, 01418-000

City landmarks

Parks

Ibirapuera Park

1.4 mi

Mall

Paulista Avenue

3400 ft

Museums

Art Museum of San Paulo

5100 ft

Parks

Parque Tenente Siqueira Campos

4200 ft

Monuments and Landmarks

Monument to the Bandeiras

1.1 mi

Mall

Shopping Patio Paulista

2600 ft

Shopping Area

Shopping Cidade Sao Paulo

2700 ft

Museums

Museum of Contemporary Art

1.4 mi

Mall

Shopping Frei Caneca

1.3 mi

Museums

Sao Paulo Museum of Modern Art

1.3 mi

Museums

Xingu Museum

3600 ft

Events

Mirante 9 de Julho

3800 ft

Events

Vila Itororo

3800 ft

Rua do Paraiso 21

Eparquia Nossa Senhora do Paraiso

2400 ft

Church

Catedral Metropolitana Ortodoxa de Sao Paulo

3700 ft

Square

Praca do Ciclista

1.2 mi

Mall

Shopping Center 3

5100 ft

Avenida Paulista 1313

Galeria de Arte Digital do Sesi-SP

2700 ft

Obelisk of Sao Paulo

1.6 mi

Church

Paroquia Nossa Senhora Achiropita

4400 ft

Church

Basilica de Nossa Senhora do Carmo

4300 ft

Nearby

Events

Itau Cultural Institute

1500 ft

Avenida Paulista 119 17º Andar

Mirante Sesc Paulista

1500 ft

Events

Casa das Rosas

1900 ft

Events

Japan House Sao Paulo

2000 ft

Church

Paroquia Imaculada Conceicao

1200 ft

Avenida Paulista

Japan Foudation

1500 ft

Avenida Paulista 4 E Itaú Cultural

Espaco Olavo Setubal

1600 ft

Praca do Monumento s/n Sé

Museu da Cidade de Sao Paulo

1800 ft

901 Av. Paulista

Fnac Brasil

1500 ft

Restaurants

Deck 484

100 ft

Alameda Santos 85

Rascal

1300 ft

Alameda Santos 870 Jardim Paulista

Sushiguen

500 ft

Avenida Brigadeiro Luis Antonio 2367

Cafe Impresso

900 ft

Avenida Paulista 513 Paraiso

TAG Burger

500 ft

Rua Maria Figueiredo

Cafe Mestico

600 ft

Avenida Paulista 509 mezzanine of Livraria Martins Fontes

Emporio Das Castanhas

1000 ft

Avenida Paulista 486 Bela Vista

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

5.8

Location

8.2

Service

5.6

Dining

6.0

Joe

United States of America, February 2025

5.6/10

My stay at Capcana Hotel Jardins in São Paulo was quite a mixed experience. The location is fantastic, being close to everything I needed. However, I faced some challenges with customer service and the facilities.

Rooms

6.0

The room I stayed in was very comfortable, though it seemed less updated than the lobby. I appreciated the spaciousness, but I did notice the curtains had some mold, which was disappointing.

Service

5.0

My experience with the staff varied. Eduardo was exceptionally polite and truly went out of his way to help, but unfortunately, there were also negative interactions with another receptionist during check-in that were quite frustrating.

Location

8.0

The hotel is perfectly situated, very close to Brigadeiro's subway station. This made it easy to explore the city and find nearby bakeries and restaurants.

Dining

6.0

Breakfast offered a decent variety, though I expected a bit more. The restaurant was quite small, so sharing tables with others wasn't ideal, especially in colder conditions.

Facilities

5.0

I encountered issues with the elevator, which was slow and at times malfunctioning. Additionally, I noticed the absence of room service and basic items like cutlery for delivery orders.

Samuel

United States of America, January 2025

6.6/10

My stay at Capcana Hotel Jardins in São Paulo had its highs and lows. The location is fantastic, with easy access to the Brigadeiro metro station and nearby shopping. However, I encountered noise issues and less-than-ideal customer service that detracted from my experience. Overall, it was a mix of comfort and frustration.

Rooms

5.0

The room was spacious and the mattress very comfortable, but I experienced noise issues from the street and the renovations taking place on the top floor.

Service

5.0

While most staff were friendly, I faced some frustration with check-in and extra requests. The front desk staff seemed overwhelmed and unhelpful at times.

Location

8.0

The hotel is perfectly situated in a commercial area, making it easy to access amenities, bars, and restaurants, which I appreciated during my stay.

Dining

6.0

Breakfast had a variety of choices, and I found my meals to be enjoyable, but the dining area felt cramped at times, with shared tables not being ideal.

Facilities

5.0

Facilities included valet parking and housekeeping, but I was disappointed with the lack of room service and the limited dining options in a small restaurant area.

Lewis

United States of America, December 2024

7.0/10

I had high hopes for my stay at Capcana Hotel Jardins, especially considering its prime location near Avenida Paulista. The bed was incredibly comfortable, which made for a decent night's sleep. However, my positive impressions quickly waned due to several service issues and cleanliness concerns. The lack of 24-hour room service and slow internet left me frustrated, overshadowing the few highlights of my stay.

Rooms

6.0

The room was clean and had new furniture, including a king-size bed that was really comfortable. However, I noticed that the curtains had some mold, which was a letdown.

Service

5.0

Service was inconsistent. I had issues with the wake-up call I requested, and the staff seemed more focused on chatting than helping guests. It wasn't the warm, welcoming vibe I'd hoped for.

Location

8.0

The location is fantastic, right in a busy area close to bars, restaurants, and the metro. It’s easy to walk to popular spots like MASP and the Patio Paulista Mall.

Dining

5.0

While the breakfast was decent, I was disappointed that there’s no option to charge the restaurant bill to the room. Plus, I was told to go to a nearby bakery for cheaper food.

Facilities

5.0

The hotel facilities need some attention. There was only one elevator for 10 floors, and it often took a long time to get downstairs. Also, the internet was spotty at best.

Moses

United States of America, December 2024

6.4/10

I had a mixed experience at Capcana Hotel Jardins. the location was fantastic, right behind Avenida Paulista, with easy access to the metro and plenty of restaurants. However, the condition of the hotel left something to be desired, as the rooms were quite small and a bit outdated. On the plus side, the breakfast was really good. I especially enjoyed the fresh fruits and made-to-order omelets.

Rooms

6.0

The Deluxe Double Room I stayed in was comfortable with new furniture, but the air conditioning didn’t work well and I had to change rooms. The overall condition felt a bit shabby and some fixtures were outdated.

Service

6.0

The staff was friendly and polite, although their English was limited. I appreciated their effort to help me, but they seemed a bit overwhelmed at times. especially with just one elevator serving multiple floors.

Location

8.0

The hotel's location was undoubtedly a highlight. it was close to the metro and various attractions, making it easy to explore São Paulo. However, the traffic noise from Avenida Paulista was noticeable, especially in the morning.

Dining

7.0

The breakfast buffet was excellent. offering a great variety of items including fresh juices, breads, and a selection of hot dishes. It definitely exceeded my expectations compared to similar hotels.

Facilities

5.0

The facilities felt dated, particularly in common areas like the elevators, which were problematic during my stay. While there is a spa, it wasn’t particularly appealing and seemed underutilized.

Alvin

United States of America, October 2024

5.8/10

I had a decent stay at Capcana Hotel Jardins, benefiting from its great location and friendly staff; however, the experience was marred by several service and facility issues. The room was spacious, but the internet connectivity was absolutely dreadful, making it hard to stay connected during my business trip. While the staff was generally attentive, the level of service didn't quite meet the expectations of a four-star hotel.

Rooms

6.0

The room was very spacious and clean, although it felt a bit old and had some maintenance issues (like an unreliable shower faucet).

Service

7.0

The front desk staff, especially Cauan and Eduardo, were really attentive and helpful, but I struggled with room service due to language barriers.

Location

9.0

The location was fantastic, very close to the Brigadeiro subway station, making it easy to get around the city.

Dining

6.0

The food at the restaurant was good, but the dining area felt old and cramped, detracting from the overall experience.